Practical information

Passes

About us

In this section, discover the different types of passes we offer for the festival. Learn how to access your passes via your Ticketmaster account and transfer them in a jiffy! You'll be all set to enjoy our event on the big day!

What type of passport can I currently get?

7-day passport

Gives you access to the site for shows and activities during the 7 days of the festival!

Regular: For people aged 13 and over.

Youth: For people aged 5 to 12.

The integrated passport (sold out)

Your all-inclusive access: entry to the site for shows and activities, and access to the rides and parking (adults) to enjoy the full wonder of the 7-day festival!

Regular: For people aged 13 and over.

Youth: For people aged 5 to 12.

*4 years old and under do not need a passport. With a proof of age, they have free access to the site.

*Passports include access to the site, most activities and shows.

Do passports include all shows?

Yes, and more! They give access to the site, most activities and all festival shows.

Where can I buy my festival passes?

Directly here, in the ticketing section of our website!

‍Please note that prior to the start of the festival, there are no physical sales outlets. In addition, our offices are not open to the public.

What are the age categories for passports?

Regular: 13 years and over.

Youth: ages 5 to 12.

Children: Children aged 4 and under. Access to the site is free, but proof of age is required.

Can I transfer previously transferred passes?

Yes, once you accept the passes, you can dispose of them as you wish. If you are unable to attend the event, transfer them to the sender or the person of your choice. Please note that for daily tickets, as soon as you activate them, they can no longer be transferred. The same applies to passports! 

On my ticket it says section/ranged and seat? What does that mean?

It doesn't mean anything (unfortunately, it's not the secret code of our chocolate cupboard). On the site, you are free to go wherever you want.

When can I buy a day ticket?

From the announcement of a headliner to the unveiling of the full program.

How many passes can I buy in a single transaction?

8 passes can be purchased per transaction. If you wish to buy more, you can do so in a second transaction.

How do I transfer my passes to someone else?

1-Download the TicketMaster application on your cell phone

Open the TicketMaster application and log in to your account. If you don't already have an account, register.

Go to the My Events section and select the event for which you wish to view your tickets.

Click on Transfer. * If the button is grayed out, it means that the tickets cannot be transferred. Select the tickets you wish to transfer, and click Transfer to . Enter the recipient's information, including phone number and email address, and an optional comment.

TIP: If a cell phone number is entered, the link to claim the ticket will be sent via text message. All you have to do is click on Send! If an email address is entered, the link to claim the ticket will be sent by email.

Click Transfer Ticket. Your transferred tickets will be marked as "Sent". Once the recipient has accepted the tickets, you will see "Accepted". You will receive an email confirming that the ticket has been accepted by the recipient. After a successful transfer, the ticket can no longer be used in your account to access the event.

2- Transfer from a computer Log in to your TicketMaster account.

Find your event by clicking on your name at the top right of the page and then selecting My Tickets.

Find your event and click on View Details.

NOTE: If the Transfer Tickets button is grayed out, it means that tickets cannot be transferred.

Select the tickets you wish to transfer and click Continue.

Enter the recipient's information, including email address and a comment (optional).

Click on Send.

*Integrated passports will be sent by mail only and will not be transferable to Ticketmaster. You will receive a confirmation email, assuring you that your transaction has been completed. Your passports will then be sent to you in the summer of 2025. ‍Please note that handling and delivery fees will be automatically added to your order.

Is it possible to receive my passports by mail?

Yes, you can opt for 7-day postal delivery of your passports by selecting this option on Ticketmaster at the time of purchase.

Please note: your choice of delivery is final after payment, so check it carefully.

Handling and delivery charges will apply for this option. Passes will be delivered in summer 2025.

*Integrated passports will be sent exclusively by mail. You will receive a confirmation e-mail, assuring you that your transaction has been completed. Your passports will then be sent to you in the summer of 2025. Please note that handling and delivery charges will be automatically added to your order.

What are the prices for the rides?

Access to the rides is exclusively available for purchase on the official Beauce Carnaval website. Here you'll find all available prices.

Please note that a daily ticket or passport is required for access to the festival site.

Can I transfer a parking ticket purchased for the festival?

No, parking tickets are not transferable. To find out which items are eligible for transfer, check your order in your online account. If the Transfer button appears, you can transfer this item to another person. If the button is grayed out, you cannot transfer this item.

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